Effective Date: September 20, 2023
This Privacy Policy describes how Trishula Organics LLC ("Trishula Organics," "we," "us" or "our") collects, uses, and shares information about you when you visit our website at trishulaorganics.com or use our mobile applications (collectively, the “Services”). This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
What Information We Collect:
When you visit the Services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Services, we collect information about the individual web pages, products or content that you view, what websites or search terms referred you to the Services, and information about how you interact with the Services. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Services, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Services.
Additionally, we may collect certain information that you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, request customer support, provide any contact or identifying information, or otherwise communicate with us. We also collect information you provide in relation to placing an order through the Services, including your name, email address, phone number, credit card information, and shipping information. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How We Use Your Personal Information:
We use the Order Information that we collect generally to fulfill any orders placed through the Services (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Services (for example, by generating analytics about how our customers browse and interact with the Services, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information:
We do not share your Personal Information with third parties. We may share your Personal Information with our service providers who perform services on our behalf, but only to the extent necessary to perform those services. This may include payment processors, shipping companies, marketing companies, or others who help us provide the Services. We require that these parties agree to keep your Personal Information confidential.
We also may disclose Personal Information when required by law or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, detect or prevent fraud, or comply with a judicial proceeding, court order, subpoena, or legal process served on us.
Advertising and Analytics Services Provided by Others:
We allow third parties to provide analytics services and serve advertisements on the Services. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Trishula Organics and others to, among other things, analyze and track data, determine the popularity of content, deliver advertising and content targeted to your interests on our Services and other websites and apps, and better understand your online activity.
For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes by participating companies, please visit www.aboutads.info/choices.
Data Retention:
We will retain your Personal Information for as long as needed to provide the Services or fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining accurate business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
Accessing and Updating Your Personal Information:
If you have registered for an account through our Services, you may access, review, and update your Personal Information by logging into your account and updating your account information. More broadly, if you have any questions about accessing or updating information we have on file about you, please contact us at admin@trishulaorganics.com.
California Privacy Rights:
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to admin@trishulaorganics.com or write to us at:
2290 Jasmine Ave, Upland, CA 91784
Changes to Our Privacy Policy:
We may modify or update this Privacy Policy from time to time. If we make any material changes, we will notify you of the changes by updating the date of this Privacy Policy and posting it on the Services. We encourage you to review this Privacy Policy periodically to stay up-to-date about our privacy practices.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Trishula Organics LLC
admin@trishulaorganics.com
2290 Jasmine Ave
Upland, CA 91784